Terms of delivery to other countries:
Delivery to other countries is possible with 100% payment of the cost of the product and delivery.
The Product shall be sent by Ukrposhta, EMS, DHL courier services.
The cost of delivery at the current carrier's rates can be found in the process of placing an order by selecting the appropriate delivery method.
Ukrposhta (delivery time 10-25 business days)
EMS (delivery time 8-12 business days)
DHL (delivery time 3-7 business days)
Shipping cost depand on destination country and if awaylable as delivery method will be added to your cart in checkout.
Delivery in Ukraine is free! It is carried out by Novaya Pochta.
Pickup is possible in Kyiv from the showroom Katerina Fox, Yaroslaviv Val 7, 2nd floor, office 203.
The exception is products from the "Sale" section and the "Promotions" period, in this case, delivery is requiring payment. Also, delivery is requiring payment if the cost of the product is less than 1000 UAH. If you want to use the cash on delivery service (upon receipt at the "Novaya Pochta" branch), delivery is made after a prepayment of 300 UAH.
In case of cash on delivery, 2% is added to the purchase amount - this is the "Novaya Pochta" fee for transferring money.
If the product is to be returned, all transport costs are paid by the customer: delivery of the product in both directions and the percentage for the transfer of cash on delivery. The exception is the presence of defects and non-conformity of the product to the order, in such case all transport costs are paid by the seller.
When receiving a parcel, check the integrity of the product and box!
If you still have questions about payment and delivery, please contact the phone numbers and email address listed on the site.
Our manager will advise you on all issues related to ordering, payment and delivery.